Frequently Asked Questions

How do I choose a size?

See our Size & Fit guide for available sizes and measuring tips. Fit varies by garment. Email support@aveleya.com if you need help.

How should I care for my pieces?

Follow the care label attached to your garment. Washing and drying instructions vary by fabric and finish.

What is your return window?

Request a return within 30 days after delivery by emailing support@aveleya.com. Customers pay return shipping for change-of-mind returns, with no restocking fee. Aveleya covers return shipping for incorrect or defective items. See our returns and refunds policy.

How much is shipping?

Standard shipping is US$4.95 across our configured shipping zones. See Shipping & Delivery for details.

How long does delivery take?

Estimated transit time is 4–8 business days after dispatch. This estimate does not include order processing time. For timing questions before ordering, email support@aveleya.com.

How can I get in touch?

Email support@aveleya.com or use our contact form.