Frequently Asked Questions

Free shipping with 3 or more items

Orders containing 3 or more items qualify for free shipping. It combines with Buy 2, Get 1 Free, and both apply automatically at checkout. Otherwise, standard shipping is US$4.95 to supported destinations; final options and rates appear at checkout.

How do I choose a size?

Use the US / EU size chart on each product page, or see our size chart for international size conversions.

How should I care for my pieces?

Follow the care label attached to your garment. Washing and drying instructions vary by fabric and finish.

What is your return window?

Request a return within 30 days after delivery by emailing support@aveleya.com. Customers pay return shipping for change-of-mind returns, with no restocking fee. Aveleya covers return shipping for incorrect or defective items. See our returns and refunds policy.

How much is shipping?

Standard shipping is US$4.95 across our configured shipping zones. See Shipping & Delivery for details.

How long does delivery take?

Estimated transit time is 4–8 business days after dispatch. This estimate does not include order processing time. For timing questions before ordering, email support@aveleya.com.